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National Association of Citizens Advice Bureaux offers these useful fact sheets, covering issues such as employment, housing and taxation
See where your nearest CAB is. National Association of Citizens Advice Bureaux site. Free advice on all subjects. Click on to get advice on several social policy areas.
Local Consumer organisations with contact details and location maps.
Marlene Rose Shaw

50 Ashcombe Rd, Weston-super-Mare BS23 3DY, UK – 01934 642976

About 4 years ago, I was in such a desperate place in my life and I found Marlene at just the right time. I was suffering from extreme health anxiety and was becoming agoraphobic. At that time, I lived in such fear that I could not work, I could hardly even function on a day to day basis.. I was virtually paralyzed by my anxiety. I'd had a whole series of panic attacks, the first of which traumatized me so much, because I thought I was having a heart attack. Marlene helped me to make sense of the bodily sensations associated with panic attacks and helped me to rationalize my fears. I now live outside of the UK, but still sometimes have counselling sessions with Marlene via Skype when I feel that things are getting on top me me again. Marlene has a creative approach to counselling work. I can highly recommend her services.

Counselling was a subject I never would have considered doing myself until January 2013. At the time I felt like I was in a very dark place, too many sad things accumulated over the years and bottled up as well as the loss of a very special man made me feel as if I was drowning. When I was looking for a counsellor online I came across with Marlene, looking at her photo made me feel calm and I knew she is the person I had to speak to. Marlene and I had a 3 months journey working together. During that time, I had to face with all my demons but most of all my fears and insecurities. I finally let go of my anger, lernt to forgive and forget, accept and love people for who they are, how to look at life from a different perspective, and I trully got to know myself. Counselling has shown me the way to deal with diffcult challenges in life and without Marlene I am sure I would still be struggling. Marlene has a very calming energy which helped me with pouring my heart out and opening up about my issues without feeling uncomfortable. I would highly recommend Marlene to anyone and I am sure if in the future I come across with any type of difficulties I know can always turn to Marlene. I feel counselling has made me a better person, and I work on it every day to improve myself further.

Western Counselling

18 Whitecross Rd, Weston-super-Mare BS23 1EW, UK – 0800 849 9257

Well what can i say, Western Counseling saved my life . They took a risk taking me in i was completely broken physically emotionally spiritually The well structured workshops, although tough, really got to the point and identified underlying issues i had. From this i was able to learn new skills enabling me to recognise negative thoughts and feelings and thus how NOT to react to them in a negative manner. Well balance healthy diet regular meal, group input on the menu planning and i was able to learn to prepare and cook for large number of people. As well as group work i really benefited from one to one counseling, my counselor new me better than i knew myself, i was in a safe place able to talk openly about issues, i felt comfortable crying in these sessions and from that feel ok showing emotions in general. as i mentioned i went in not really knowing what to expect, however, in retrospect The alcohol service who referred me had done all the research for me, Western Counseling have been in operation for over 33 years with fantastic results ( myself being one of them) and i will be forever grateful to them. Excellent relapse prevention workshops and a full exit plan for you to stick to If any one reading this is considering this rehab for themselves , or someone else, i personally recommend this one as it saved my life, i am rebuilding my life, access to my children, self respect and dignity And another thing do the full 6 months, you will think you are ready after 3 months, but that is he beginning, trust me the extra time in 'second phase' is where you are built up again gaining confidence and learn , or relearn skills and coping mechanisms for dealing with life on lifes terms. I am writing this Dec 9th 2016 137 days sober and feel brilliant Really what is 6 months out of your life , think what you could do clean and sober! Good luck with your recovery and remember YOU ARE WORTH IT !! ps you can have arranged visitors

Saved my life


Walliscote Grove Rd, Weston-super-Mare BS23 1UT, UK – 01934 627206

The National Careers Service is a Government run service and so totally neutral. It has recently be redesigned and so well worth a look. They cover:
  • CVs
  • Skills health check reports
  • action plans
  • course searches
Job profiles - Find out what a job involves and if it's right for you.

Skills health check - to find out what kind of jobs could suit you.

Find a course - Find a courses and learning providers

Help you to get a job
  • Get advice on the different stages of a job hunt
  • How to improve your interview technique
  • Write an effective CV.
They can even help you to search for your first job, get back into work or change career direction.
Click for more careers information. This takes you to our whole careers section where you can actually get a job and put your CV online.
Find your nearest Jobcentre plus loads of other stuff. Boring but it is all there!
Local disability and special needs services with contact details and location maps.
Disabled Person's Tax Credit
Telephone helpline 0845 605 5858
Textphone 0845 608 8844 or click the Disability Rights link below
Child Maintenance Service (The Child Support Agency is part of the Child Maintenance and Enforcement Commission. Its role is to make sure that parents who live apart from their children contribute financially to their upkeep by paying child maintenance.
You may not always have family service nearby but these are your nearest sexual health and family planning centres serving Weston-Super-Mare
National Council for One Parent Families in England and Wales
Support for one parent families in Scotland. Runs the National Lone Parent Helpline for advice and help. Freephone 0808 801 0323
Local social services and Welfare Organisations serving the area around Weston-Super-Mare and Somerset
HMRC Website - another 'snappy' government site with everything there if you can keep at it!

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